Update on Service Outage

Email Service was fully restored at approximately 11:30PM. Additional outages of some websites due to the inability to connect to the mySQL Database server were corrected by 4:30AM. Service was due to the failure of a network interface card on our firewall server which required several servers behind the firewall to be rerouted. Additional time ... Read More »

29th Jan 2014
DNS Server Issues

We are currently experiencing a problem with our DNS server’s resolving names on the Internet. This is primarily effecting email delivery service. Additional errors are sometimes occurring when trying to access mySQL server as well. We are working in conjunction with The Microsoft Mission Critical Support Team to get the issue resolved as ... Read More »

28th Jan 2014
Email Server Connectivity Problem

Currently, we are experiencing a problem with our email server. We are working to get the server back on line as quickly as possible. Please check back here for the most recent updates. Sorry for any inconvenience this is causing.

UPDATE: Situation Correct. All systems functioning normally.

7th Nov 2013
Email Service Update

We will be updating SmarterMail Mail Server on Sunday, June 30th 2013 between 1:00PM and 11:00pm. During the upgrade there will be approximately a 15 minute disruption of service. 

28th Jun 2013
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